The Netflix Customer Service Representative Phone Number Agent, who did not name because the press policy of the company was unclear, said agents were allowed to joke with as many customers as they liked. Netflix urged agents to keep at least one moment in a Netflix Support Center phone call where you will be connected to a client, he said. If Netflix is not working, you may encounter network connection issues, your computer may have a problem, or your Netflix app or account may have a problem. To go back to viewing, first check whether the computer shows an error code or an error message. Netflix If you've got a message or code and a live chat.